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  •                                                                        Frequently Asked Questions
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  • Q - Do you ship internationally?
  • A - We will ship to just about anywhere in the world. For more detailed information on international shipping, click HERE.
  • Q - If I'm not in the U.S. will I have to pay any fees to bring feathers into my country?
  • A -Unfortunately yes. Most countries require you to pay duties when you import feathers. The freight carrier will also require you pay brokerage fees for customs processing. Since we have no part in the application of these fees we cannot tell you what they will be.
  • Q - Are your feathers real or synthetic?
  • A - All our feathers are 100% real bird feathers.
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  • Q - Do you sell wholesale?
  • A - We are strictly a wholesale company. We do not retail our products. Most items are sold per pound or bundle of 100 feathers. 
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  • Q - How long do feathers last?
  • A - If you keep them away from moisture, direct sunlight for extended periods, and they are treated with care, your feathers can last a lifetime.
  • Q - Which feathers are the best ones for centerpieces?
  • A - Ostrich Wing Plumes are the largest, most plush feathers we have to offer. However, Ostrich Drabs are also quite popular to use in centerpieces. Ostrich Spads and Tail Feathers can also be used as an alternative.
  • Q- How many feathers should I use in each centerpiece?
  • A -Most people use anywhere between 15 and 25 feathers per centerpiece depending on budget and personal taste.
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  • Q - What method of payment do you accept?
  • A - Visa, Mastercard, Discover, Paypal, Money Orders and Wire Transfers. We do accept American Express but a 2% surcharge will be applied to the invoice.
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  • Q - How fast do you ship?
  • A - For domestic shipments, if you place your order before 12 pm PST, chances are we can get it out the same day. For international shipments, please see our International Shipping page.
  • Q - What method of shipping do you use?
  • A - We offer shipping options from UPS and the US Postal Service. Express DHL shipping is available for international orders. If you are in the state of California there is a good chance you will receive your order the very next day.
  • Q - I don't own a business, can I still place an order?
  • A -Yes!
  • Q - Can I get samples?
  • A - If it's something small that we can fit into an envelope, samples are not a problem. If it's something expensive like an Ostrich Plume or long like a Peacock Tail Feather, that's different. We then have to charge for freight and usually the sample itself. Sample shipments almost never meet our $100.00 requirement so we must apply a $20.00 service fee to the invoice. However, when you place your bulk order with us, we will give the $20.00 service fee back as a credit on your invoice.
  • Q - How do I place an order?
  • A - The best way is to order through this website or give us a call any time Monday through Friday 8:30 am to 4 pm PST at (559)439-9602.
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  • Q - Why do your feathers smell like mothballs?
  • A - Natural fibers like feathers and wool are a banquet feast for the Common Clothes Moth. They would eat every last one of our feathers if we didn't keep our entire inventory sealed in specially designed plastic bags with a pound of mothballs.
  • Q - Are mothballs toxic?
  • A - In this case, no. Unless requested, we don't actually ship mothballs with your feathers. The feathers simply maintain a residual odor which is not toxic to humans or animals. We work with it all day, every day.
  • Q - How do I get rid of the smell?
  • A - If you let the feathers air out outside for a day or two, the smell will be gone and your feathers will look better than when they came out of the box.
  • Q - What is your return policy?
  • A - Orders may be returned no later than five (5) days from the date they are received and must be in the same condition as when they were shipped. If you wish to exchange or return any item(s) please contact us first for return authorization. Orders may be returned for company credit. Unless we made a mistake on your order, refunds are subject to a 20% restocking fee and shipping charges are non refundable. Items returned without prior authorization will be subject to a 50% restocking fee.
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  • MORE QUESTIONS? SEND US AN EMAIL!  Learn more about our Wholesale Peacock Feathers and Wholesale Ostrich Feathers.